Refund policy

Refund, Exchange and Return Policy:

• If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one.
• To request return/exchange of an item, please inform us within 72 hours from the date you received it. Exchanges are subject to product availability.
• Any product you return/exchange must be in the same condition you received it and in the original packaging. Please keep the receipt.
• Kini Emart will accept the return or exchange of items which are in new conditions, unworn, unaltered and free of damages by the customer.
• Items will NOT be exchanged or returned if a request is made after 72 hours.
• If you’ve received a damaged or defective item, please contact us and we will provide support right away.
• For returns and exchanges, no refunds or adjustments will be made for any original shipping and/or handling charges.